I help coaches and course creators manage the behind-the-scenes operations that keep their business running smoothly.
The calm behind your growing business.
From memberships and customer support to funnels, automations, launches and business systems, I make sure everything works—so you can focus on coaching and growing your business.
How I Support Your Business
I provide calm, strategic support behind the scenes — bringing structure, organization, and steady execution to growing online businesses.
OPERATIONS & SYSTEMS
I help clean up and organize the backend of your business so it feels streamlined, sustainable, and easy to manage.
This can include funnels, automation, task management systems, SOPs, and operational structure that supports consistent growth.
When your systems are clear, everything else moves faster — and with far less stress.
Membership & CLIENT EXPERIENCE
Running a course, group program, or membership requires more than great content — it requires steady operational support.
I manage onboarding, payments, tech setup, participant communication, and backend coordination so your program runs smoothly and your clients feel supported.
You focus on leading. I make sure the container holds.
MARKETING IMPLEMENTATION
Marketing works best when it’s structured.
I help organize and implement your content strategy so it actually supports growth — from email marketing and repurposing content to optimizing blogs and platforms for SEO and AI search.
Instead of creating endlessly, we build a system where your content works together and leads people somewhere intentional.
What my clients are saying
Colleen has a great reputation for getting things done in her role as virtual assistant. I took a leap of faith, reached out and then hired her.
And I haven't looked back.
I've worked with other VAs and it was exhausting. While communication is key, I had to give a lot of direction. It's important for me to work with someone who is self-directed so I am able to focus on areas to grow my business.
Another great thing about Colleen, is that she uses her knowledge of digital marketing to assist with email marketing, funnels social, media posts and more.
I highly recommend Colleen Shipp!
-Dee Boswell, LinkedIn Visibility Strategist
I highly recommend Colleen to help you get organized with your business and most especially with your social media content and postings. Not only she studies your industry, she works with you on the goals you want to achieve.
She really makes your job a lot easier so you can focus more on what you need to do in your business. When planning ahead and correctly together, you get amazing results. I love how she takes our ideas and turn it into something great.
The company social media presence looks professional and I have nothing but amazing things to say about Colleen and her great work!
— Melanie Talastas-Soriano, Insahyu Ltd.Hi, I’m COLLEEN
For years, I've been the person behind the scenes helping coaches and course creators keep their businesses running.
I genuinely love organizing the moving pieces—whether that's managing memberships, troubleshooting automations, coordinating launches, improving customer experience, or making sure nothing falls through the cracks.
I don't just build systems—I help manage them.
From onboarding new members and supporting launches to maintaining automations and improving your client experience, I make sure everything continues working long after it's been set up.
I'm the person who notices what's missing, solves problems before they become emergencies, and quietly keeps everything moving—so you can focus on serving your clients and growing your business.
Platforms I work in
Go HighLevel • Kit • Kajabi • HoneyBook • Dubsado • Zapier • Squarespace • WordPress • Mailchimp • ActiveCampaign • Canva • Google Workspace
Why clients hire me
I'm calm under pressure, proactive, and genuinely enjoy organizing the moving pieces behind an online business.
I don't just complete tasks, I think ahead, solve problems, and make sure your business keeps running, even when you're focused somewhere else.
What my clients are saying
Thank you for all that you are doing. It already feels 10/10 working with you and so much lighter and effortless and more efficient. I can’t thank you enough.
— Steffani, Happiness CoachColleen helps you with your biggest pain points. She picks up the stuff you don't know how to do, or want to do, and carries them away with efficiency and proficiency. Colleen also recommended apps/programs that saved me hours researching so we could get the job done in less time. #ALLGOOD
— Karen LamontColleen helped me earlier this year with setting up my funnel. She made it so easy! She gave me all of the steps, examples and strategies to help me understand how it all works, as well as walking me through it all. She was very patient with me as well, which is very important for me! If you need help with your virtual funnel needs, Colleen is the one for the job!!
— Robyn PolkLET’s WORK TOGETHER
Whether you're launching a new program, managing a growing membership, or simply need a reliable right-hand behind the scenes, I'd love to learn more about your business.
